Privacy Policy
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
- [[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES USED]]
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT ANY OTHER PAYMENT TYPES ACCEPTED]]), email address, and phone number. We refer to this information as “Order Information”.
[[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]]
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- [[INSERT OTHER USES OF ORDER INFORMATION]]
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING: ADVERTISING/RETARGETING]]
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- [[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED]]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
[[INSERT IF AGE RESTRICTION IS REQUIRED]]
MINORS
The Site is not intended for individuals under the age of [[INSERT AGE]] .
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at jjjinsta10@gmail.com or by mail using the details provided below:
safefashion
[Re: Privacy Compliance Officer]
Safe Fashion, Al karama, Dubai, 40789 Dubai DU, United Arab Emirates
What types of formal dresses do you offer?
Our online shop offers a wide range of formal dresses, including evening gowns, cocktail dresses, prom dresses, and more. We cater to various styles, sizes, and colors to suit any formal occasion.
How do I know my size?
We provide a comprehensive size guide on our website. Please refer to this guide and measure yourself accurately before placing an order. If you’re unsure, our customer service team is happy to assist.
Can I return or exchange my dress if it doesn’t fit?
Yes, we have a return and exchange policy in place. Please refer to our Returns & Exchanges policy for detailed information.
How long does delivery take?
Delivery times vary depending on your location. Once your order is placed, we will provide an estimated delivery date.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, and more. Please refer to our Payment Methods page for more details.
How do I care for my dress?
Each dress comes with specific care instructions. Generally, most formal dresses are recommended to be dry cleaned.
Do you ship internationally?
Yes, we do offer international shipping. Please refer to our Shipping Policy for more details.
What if the dress I want is out of stock?
If a dress is out of stock, you can opt to be notified when it becomes available again. Simply click on the ‘Notify Me’ button on the product page and enter your email address.
Can I cancel or modify my order?
Orders can be cancelled or modified within a certain timeframe after purchase. Please refer to our Cancellation Policy for more information.
Do you offer discounts or promotional codes?
Yes, we often have sales and promotions. Subscribe to our newsletter or follow us on social media to stay updated on our latest offers.
How secure is my personal information?
We take security very seriously. All transactions are secure and encrypted, and we never store your credit card information. Please refer to our Privacy Policy for more details.
What should I do if my dress arrives damaged or defective?
If your dress arrives damaged or defective, please contact our customer service immediately. We will guide you through the process of returning the item for a refund or exchange.
Do you offer plus sizes?
Yes, we believe in inclusivity and offer a range of sizes, including plus sizes. Please refer to our size guide for more details.
Can I track my order?
Absolutely! Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.
Do you offer gift cards?
Yes, we do offer gift cards. They make a perfect gift for someone special. You can purchase them directly from our website.
What if I need a dress on short notice?
We offer express shipping options for urgent orders. However, we recommend ordering as early as possible to allow time for any necessary alterations.
Do you offer student discounts?
Yes, we offer student discounts. Please verify your student status to avail of this offer.
Do you offer discounts for first-time buyers?
Yes, we offer a discount for first-time buyers. Please subscribe to our newsletter to receive your discount code.
Can I change the delivery address after placing an order?
Changes to the delivery address can be made within a certain timeframe after placing the order. Please contact our customer service immediately if you need to change your delivery address.
Do you offer financing or payment plans?
Yes, we offer financing options and payment plans. Please refer to our Payment Methods page for more details.